Live Tracking
Reliable Logistics & Store Pickup

Shipping & Delivery Policy

From our Palacode studio to your doorstep across Tamil Nadu & all over India.

Palacode Store Pickup

100% Free • Ready in 2–6 Hours

Pick up directly from our studio branches in Palacode:

  • Main Bazaar Branch: 14/B Bazaar Street, Near HDFC Bank & Clock Tower
  • Sugar Mill Branch: Sugar Mill Road, Palacode
Pickup Hours: 10:00 AM – 9:00 PMZero Shipping Fee

Multi-Courier Doorstep Delivery

Tamil Nadu & Pan-India

Gift House works with multiple trusted courier and logistics partners to provide optimal delivery coverage across pin codes.

Partners include DTDC, The Professional Couriers, ST Courier, India Post Speed Post, Blue Dart, and Shiprocket.
Tamil Nadu: 1 – 3 DaysRest of India: 3 – 6 Days

1. Multi-Partner Logistics Policy

Gift House works with multiple courier and logistics partners. The courier partner used for an order may vary based on destination, pincode serviceability, package dimensions, weight, price, and operational availability. This multi-carrier network ensures your gifts arrive safely and on time.

2. Packaging & Transit Safety

Every customized photo frame, ceramic magic mug, and crystal lamp is cushioned with heavy-duty shock-absorbent multi-layer bubble wrap, edge guards, and rigid corrugated master cartons sealed with tamper-evident security tape.

3. Order Tracking & Notifications

Once your gift is dispatched from our Palacode studio, a tracking consignment number is assigned. You can track your package anytime on our Track Order Page. Your courier partner may also send additional SMS tracking updates to your registered mobile number.

4. Unboxing & Transit Protection

Remember to capture a continuous 360-degree unboxing video when opening your parcel. In the rare event of transit damage or handling defect, Gift House will replace your item or issue a resolution promptly.